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Tamara's Flooby Web Log

Wednesday, May 31, 2006

 
Insurance Companies Are Evil

Called the plumber that Jean's Plumbing recommended to see if the clog in our line could be removed by their nifty hydro something or other machine. Turns out the two inch lines that are part of the kitchen/washing machine system are too small for it. Sooooo...we're definitely going to have the blockage found and then get a plumber to dig into the cement in our garage to fix it.

Mike called our insurance company because the George Patrick Plumbing guy told me he'd done a lot of those kind of fixes and homeowners insurance would pay for it. Of course, the insurance agent was less than helpful. She felt it was more productive to argue with Mike about what would be covered and what wouldn't. He didn't understand me when I told him the affected part of the pipes was in the garage. When he called the agent back to clarify it for her she said she'd check our policy. At last! Movement on our problem.

So now I get to call Jean's Plumbing again and have them find the blockage. Then they'll write up what needs to be done and how much it'll cost. Then the insurnace adjuster will tell us whether or not the insurance company will pay or if we need to get another estimate.

Now I must bitch. Anyone who knows me well has heard me say that I don't care what my kids do for a living as long as it doesn't involve religious fundamentalism of any stripe or being an insurance salesman. How can they get away with their stupid we care and we'll be there for you commercials? Anyone with an ounce of sense knows that's all bullshit. An insurance company's sole reason for being is to collect money and not pay out. In fact, they make it a battle to get money for something.

Doesn't it strike any of them that perhaps they'd keep more customers if they made the process less combative and more helpful? They probably don't care that customers often get pissed after a particularly bad go 'round and switch companies. There's always someone else ready to sign up and give 'em money after all. They've made out like bandits and collected a bunch of money that they'll never have to pay back to the person who quit. I know insurance is a necessary evil but I reserve the right to hate them anyway.

posted by Tamara - 12:20 PM -- Link to this entry
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